About
Dynamic and results-driven IT Manager with a proven track record of driving innovation and leading high-performing teams. Adept at aligning IT strategies with organizational goals to deliver exceptional results and building a culture of excellence.
Technology Operations Head • Senior Program Manager • Systems Lead • Head of Networks Performance Optimization • Strategic IT Planning • System Migrations • Project Management Led Initiatives • Improved SLA Compliance • Piloted Agile Teams • Planned Budgets & CAPEX Updated Infrastructure • Resolved Issues • Developed Policies • Collaborated with State Agencies
Experience
Operations Manager/Network Manager
County Government; Stafford, VA
May 2022 - April 2023
- Reduced technology procurement expenses by 15% to save $300,000 annually through staff and resource planning as well as vendor negotiation strategies.
- Planned multi-year budget and capital expenditure by collaborating with leadership.
- Reviewed and approved all contracts for managed and professional services.
- Crafted IT strategies to facilitate growth for over 200 support staff.
IT Program Manager
Washington Metropolitan Police Department; Washington, D.C.
Jan 2017 - May 2022
- Supported 3,400 MPDC personnel and 53 additional law enforcement agencies.
- LED Washington, D.C Metropolitan Police Department (MPDC) CCTV Team supporting law enforcement efforts on January 6th. Coordinated efforts between MPDC, other law enforcement agencies, and support vendors.
- Bolstered network security through configuration, patches, endpoint protection, and data security fueled by comprehensive audits and system security control analysis.
- Migrated servers, network switches, and virtual environments across all Police District locations in Washington DC to cloud services.
- Advised executive staff while testing cloud services for migration strategies (AWS and Azure).
- Evaluated security compliance programs, policies, and potential risks.
- Owned network security by heading a team providing voice, desk, and cellular services.
IT Manager/IS Security Manager/Information Systems Security Officer
KINGZ, LLC.; Fairfax, VA
Sep 2015 - Jan 2017
- Supervised over 40 help center staff by providing technical leadership.
- Implemented the risk management framework aligned with NIST SP 800-37 standards, actively contributing to the development and maintenance of system security plans.
- Monitored network controls to achieve security requirements.
- Ensured compliance through strategic planning of system security checklists, privacy impact assessments, and authority to operate letters across the organization.
- Mastered certification and accreditation (C&A) and authorization to operate (ATO) processes, including development, submission, documentation, testing, and continuous maintenance.
- Crafted assessment and authorization deliverables, including system security plans, security assessment reports, contingency plans, and POA&M for the Authorization Official's review.
Division Manager/IT Manager/IS Security Manager/Facility Security Officer
COmputing TechnologieS; Fairfax, VA
Dec 2000 - Sep 2015
- Led over 250 employees delivering superior customer support.
- Directed security for call centers and facilities, including network and physical systems.
- Coordinated C&A certifications, contingency planning, and environmental controls.
- Supported IT for DOT FMCSA, PBGC, HUD, and DoS contracts in diverse MS Server and client LAN and WAN settings.
- Executed ISSM/ISSO duties across multiple contracts while supervising all information security dimensions both as a manager and lead technician.
Network Supervisor / Senior Network Engineer
SAIC; Washington, DC
Oct 1998 - Dec 2000
- Supervised day-to-day functions and workloads of six technicians, both government personnel and other contractors.
- Managed and administered multi-environment LAN consisting of various versions MS servers, NetWare Servers, MS Exchange, and MS Mail.
- Led the successful implementation of network performance management products while working as supervisor of team of network administrators and helpdesk personnel resolving network performance issues, analyzing network traffic, and providing capacity planning solutions.
Network Supervisor / Senior Network Engineer
SAIC; Washington, DC
Oct 1998 - Dec 2000
- Supervised day-to-day functions and workloads of six technicians, both government personnel and other contractors.
- Managed and administered multi-environment LAN consisting of various versions MS servers, NetWare Servers, MS Exchange, and MS Mail.
- Led the successful implementation of network performance management products while working as supervisor of team of network administrators and helpdesk personnel resolving network performance issues, analyzing network traffic, and providing capacity planning solutions.
Prior Experiences:
- Network Engineer - Lockheed Martin; New Orleans, LA | Sep 1997 -Oct 1998
- Network Engineer - United Stated Marine Corps; New Orleans, LA | Sep 1992 - Sep 1997
Education
BACHELOR OF SCIENCE IN CYBERSECURITY
American Military University
2022
- Magna Cum Laude
ASSOCIATE OF APPLIED SCIENCE IN CYBERSECURITY
Northern Virginia Community College
2019
- Magna Cum Laude
Certifications
